LAB University of Applied Sciences
Bachelor of Business Administration
Information Technology
Keuda Kerava
Information Technology
LAB University of Applied Sciences
Bachelor of Business Administration
Information Technology
Keuda Kerava
Information Technology
Finnish Native
English Professional working proficiency
Cloud Services
Azure, Azure Virtual Networks, Azure Virtual Machines, Azure Storage, Azure Firewall, Azure Policy, RBAC, IAM, M365
Infrastructure
Linux, Active Directory, Networking, Server Administration, Proxmox
Automation
PowerShell, Terraform, Ansible
Development
HTML, CSS, TypeScript, React, SQL, Python, Git
AI
Prompt Engineering, Research, Data Analysis, Workflow Automation
Microsoft AZ-104: Azure Administrator Associate
Microsoft AZ-900: Azure Fundamentals
Google AI Professional Certificate
Hands-on ICT professional with experience in customer-facing technical support, system implementation and infrastructure environments. I’m comfortable working in challenging situations with the goal of delivering sustainable solutions that meet customer needs. I'm systematic, self-driven and comfortable working both independently and as part of a team. I approach challenges with a solution-oriented mindset and learn best through practical implementation. My interests span across technical implementation, cloud services, networking and development, and I continuously develop my skills through both professional work and personal projects.
Installation, configuration and troubleshooting of end-user devices and network environments
Requirements analysis and implementation of sustainable technical solutions
Incident and service request handling through ticketing systems, leveraging prior case data and environment knowledge to improve resolution times
Automation of repetitive administrative tasks using PowerShell, including the management of domain-joined devices
Team-based work with responsibility of coordinating team tasks in lead role
System deployment and device installation
Maintenance of asset registry data and assisting in local ICT support tasks
Adhearing production processes systematically and consistently
Customer service, IT guidance, cash register operations